Can one patient be monitored by multiple caregivers?
Yes, multiple caregivers can monitor one patient in different ways. The simplest way is for multiple shifts to share one designated mobile device. This way, there is no need to sign out/sign in the account. All you need to do is to turn off the Alert Switch when you stop monitoring the patient. If the multiple caregivers use their own mobile devices to monitor one patient, see below.
How do multiple shifts monitor a patient using their own mobile devices?
All the caregivers need to sign in to the same User Account using the same password on their own devices. The caregiver off-duty needs to sign out and also turn off the SafeWander notifications in the Settings of his/her mobile device (so that no alert would ring on this mobile device). The caregiver on-duty needs to sign in and also turn on the SafeWander notifications in the Settings of the mobile device. Always test the Sensor before start monitoring the patient.
How do multiple caregivers simultaneously monitor a patient using their own mobile devices?
Sometime, family members may want to remotely monitor their loved one, in addition to a caregiver in the home. This can be done. The caregiver and the family members all need to sign in to the same User Account using the same password. Warning: The Alert Switch should be controlled by the caregiver in the home. If you are remotely monitoring, do not touch the Alert Switch on your App -- Instead, you can turn off the Notifications in your mobile device’s Settings if you do not wish to receive beeping alerts.